Simply Maya - Video training for Maya 3D.
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FAQ > Points system explained:
What are points?

Points are used to to download VIP tutorials. We use a points based system rather than a subscription service, because the points based system allows you to download only what your interested in. All the VIP videos have a points price next to them so it's easy to see exactly what your getting for your money. A VIP membership is for life! So as long as we are here....so will you be! All you need to do is top up with points as you go. All other benefits remain, regardless of whether you have points left or not!

You can use the buy points page to buy points, points are available in lots of 2, 14, 35, 70, 100, and 400 Prices are displayed in United States Dolores, Great British Pounds and Euros.

Besides Video downloads is there any other benefits to buying points?

Yes there is, non VIP members are limited in download speed to 20k/s (this is done to balance server loads). All downloads for VIP members including the free tutorials are unlimited in speed and are served from a 100mbit/s dedicated server.

Split downloads, enable people with slower connections to download in smaller parts.

There is also a VIP section on the forum for priority tutorial support.

Is there any other way to earn points?
You can also receive points by entering our 2-month challenges! The winners receive an amount of points as a prize, along with the stated prize for the winning entry. Another method is to be noticeably helpful around the forum and be voted the Member of the Month by the moderators. This will be announced around the beginning of each month. MOTM's get an amount of points as a reward for their helpful involvement.
How long will I have to wait for my points to appear on my account?
Points are issued to you the moment your payment is processed, normally just a few seconds after signup, in a few rare instances you will have to wait no longer than 24 hours for your points to be allocated. This very rarely happens, and comes down to anti fraud checks at our banks end. If you receive a warning message on signup and an email - please contact us immediately with your home phone number so this can be resolved.
If i lose a video will i have to pay to download it again?

No you may download a video as many times as you want, only one lot of points will be taken the first time you download. Subsequent downloads of that movie are free.

NOTE: if you download a single movie more than 5 - 10 times we may query your account for security reasons.

Can I transfer my points to another Simply Site or to a friend?

Yes you can, use the transfer points page Transfer as many or as few points as you whish to any of our sites. Transferring points to another account will also make you a VIP member of that site as well.

Is my payment secure?

Yes very secure all transactions take place via our banks web page, you will never be asked to give your personal banking details to anyone except directly to the bank. Your credit card details are available only to yourself and the bank. We have no access what so ever to your banking details.

Can i pay via direct bank transfer or by cheque?
Yes you may, if you require other payment options please email kevin@SimplyLightwave.com with the details of how you would like to pay.
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