On Monday I ordered 6 DVDs (woohoo!!!), then looked in the "My VIP Downloads" section and noticed (excitedly) that the DVDs I ordered were also available for download! Unfortunately, when I tried to download the third part to the "Shiny Metal Things" tutorial, I was greeted with the "Insuficient points" message.
To my horror, I had used my last 5 points to download tutorials that I had JUST ordered! As soon as this happened, I went back to the "My VIP Downloads" section and noticed that all the DVDs I ordered were there EXCEPT for "Shiny Metal Things", and "Candle Lit Scene".
I immediately emailed david (at the email address listed in the "reciept" email sent to me,
david@simply3dworld.com... by the way, simply3dworld.com also doesn't work...), and recieved no reply. The next day I sent a PM to David and recieved no reply. The NEXT DAY I PM'd "Tubby" (who had answered a DVD question for me earlier) and recieved no reply. You can imagine that this has me concerned. Not only have I used 5 points for tutorials that I already have coming, I also don't have access to two of the tutorials that I ordered. My last resort was to post this on the forum, hoping that SOMEONE could help me.
My final issue, I didn't recieve any confirmation that my DVDs have shipped... Can anyone enlighten me on this one?
Please, a little help? Please???
-LeRoy3rd