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Graham Nichols · 22-12-2006, 07:21 AM

I purchased the Caveman rigging/animation DVD set when it was released. Now I'm having trouble with the rigging disk and would like to download the files to sort out the problem. However, the website mechanism does not know that I've already purchased the files (on DVD) and wants to deduct points.

Sending two emails to David has brought no reply.

So, has SimplyLightwave just hosed me as a customer?

22-12-2006, 07:21 AM	#1
Graham Nichols Full Access Member Join Date: Mar 2004 Posts: 17	Purchased DVD / download coordination I purchased the Caveman rigging/animation DVD set when it was released. Now I'm having trouble with the rigging disk and would like to download the files to sort out the problem. However, the website mechanism does not know that I've already purchased the files (on DVD) and wants to deduct points. Sending two emails to David has brought no reply. So, has SimplyLightwave just hosed me as a customer?